FAQ

Q1: What is the maximum weight capacity of your bookshelves?


A: Weight capacity varies by size and material:

  • Small Wooden Bookshelves (≤5 ft): Hold up to 25 lbs per shelf (ideal for paperbacks, small decor items).
  • Medium Metal Bookshelves (5–6 ft): Hold up to 50 lbs per shelf (ideal for hardcover books, office supplies).
  • Large Heavy-Duty Bookshelves (≥6 ft): Hold up to 75 lbs per shelf (ideal for textbooks, large storage bins).

    Every bookshelf includes a weight capacity label, and assembly instructions emphasize not exceeding this limit to maintain stability. Tall bookshelves also include free anti-tip hardware to prevent tipping.

Q2: Can your shoe racks hold heavy winter boots and work boots?


A: Yes! We offer two types of heavy-duty shoe racks for bulky footwear:

  • Metal Freestanding Shoe Racks: Reinforced steel bars and sturdy plastic connectors, capable of holding up to 10 lbs per shelf (perfect for winter boots, work boots, and hiking boots).
  • Over-the-Door Shoe Racks: Durable fabric pockets with metal hooks, capable of holding up to 5 lbs per pocket (ideal for lighter boots and shoes).

    We recommend avoiding overloading shoe racks beyond their weight limit to prevent bending or breaking.

Q3: How do I install a closet storage rod, and do I need special tools?


A: Installing our closet storage rods is simple and requires only basic tools:

  1. Measure your closet width to ensure the rod fits properly (we offer adjustable rods for custom widths).
  2. Mark the wall stud locations (use a stud finder for best results—studs provide the most secure mounting).
  3. Attach the mounting brackets to the studs using the included screws (a drill or screwdriver is recommended, but a manual screwdriver works too).
  4. Slide the rod into the brackets and secure with the included clips.

    All closet rod kits include detailed instructions and hardware; no special tools are required for basic installation.

Q4: Can I return a bookshelf if it doesn’t fit in my room?


A: Yes! Unassembled, unused bookshelves with original packaging, hardware, and tags are eligible for return/exchange within 30 days of delivery. You will need to request an RA Number first, and you are responsible for shipping costs plus a 12% restocking fee. For custom-sized bookshelves, returns are only accepted if the product is defective or incorrect. We recommend measuring your room carefully before ordering to avoid fit issues.

Q5: Do you offer bulk discounts for apartments, dormitories, or office spaces?


A: Yes! We offer tiered bulk discounts for commercial and organizational orders, with free standard shipping/freight for all U.S. locations:

  • 10–29 units/sets: 15% off retail price + free product samples.
  • 30–49 units/sets: 25% off retail price + dedicated account manager.
  • 50+ units/sets: 35% off retail price + customized packaging options + extended warranty (3 years for bookshelves, 2 years for shoe racks/closet rods).

    Contact our wholesale team at wholesale@homestoragesolutionsusa.com for a custom quote and order details.

Q6: How should I maintain my metal shoe rack and closet storage rod to prevent rust?


A: Follow these care tips to keep metal storage products rust-free and durable:

  1. Wipe metal parts with a dry cloth after use to remove dust and moisture (especially in humid climates).
  2. Avoid placing shoe racks and closet rods in damp areas (e.g., basements, bathrooms) unless they are labeled as waterproof.
  3. If you notice minor rust spots, use a rust remover wipe and then apply a thin layer of clear nail polish to prevent further rusting.
  4. For outdoor shoe racks (if applicable), cover them with a waterproof cover during rain or snow.